Domestic shipping is included for all items. All items are shipped via USPS Priority Mail. Please contact us at sales@pinkc.com for International rates.

All returns must be made within 14 days of receipt.
Shipping costs for returns made for reasons other than damage or defect will be the responsibility of the customer.
Merchandise must be unused with tags attached and in saleable condition.
All sales final on Tylie Malibu and Chelsea Gines custom cut tees.
Swimwear returns must have protective panel on bottoms intact.

Returning Your Item

We will notify you via e-mail once your return has been processed. This can take up to 30 days. Please note that your financial institution will likely take approximately 7 business days to reflect this transaction and credit your account. Please allow 30 days for us to process your credit.

How to return your item

1. Please e-mail sales@pinkc.com to arrange for a return. Please indicate if the item being returned is a damage or defective item.
2. Once you have been given your Return Authorization number via email, pack your merchandise in appropriate packaging, with the Return Authorization number clearly visible on the outside of the package.
3. It is recommended that you insure your package for the full value of the merchandise and return it to us using the delivery service of your choice. We are not responsible for missing or lost merchandise that is shipped to us.
4. Check your e-mail. We will notify you via e-mail once your return has been processed.

Exchanging Your Item

1. Please e-mail sales@pinkc.com to arrange for an exchange. Please indicate if the item being returned is a damage or defective item.
2. Once you have been given your Return Authorization number via email, pack your merchandise in appropriate packaging, with the Return Authorization number clearly visible on the outside of the package.
3. It is recommended that you insure your package for the full value of the merchandise. We are not responsible for lost or missing items.
4. Insure your package for the full value or the merchandise and return it to us using the delivery service of your choice.
5. Check your e-mail. We will notify you via e-mail once your exchange has been processed.
6. Once your package is received, we will apply the credit from your return to your new order and ship it to you. You will receive an e-mail containing the shipment tracking number when your new order is shipped.